What is the Role of a Protection Officer?

Last updated on Apr 8, 2022

[Trigger Warning: The following content contains information on domestic violence which some readers may find disturbing.]

If you decide to file a domestic violence complaint, a Protection Officer (PO) is generally the first point of contact for you. Anyone, including someone you know, can visit, call, or write to a Protection officer in your district or an area nearby to complain against the violence and seek protection. To find a PO, you can:

  • Go to the nearest police station and ask them to put you in touch with a PO.
  • Call or go to the Department of Women and Child Development in your district.
  • Approach the National/State Women Commission. A state-by-state list of Protection Officers is available here.
  • Approach an NGO or a service provider.

Your complaint will be written down by the PO and you can ask for a free copy of this complaint to keep with you. Protection officers will help you(( Section 9, The Protection of Women from Domestic Violence Act, 2005.)):

File a complaint

The PO will help you file a Domestic Incident Report 2(DIR) which is a special report for cases of domestic violence which will have all the details of the harasser(s), the details of the victims, etc. They will also help you file a direct complaint with the Court and assist you in getting legal support.

Give Information to the police

The PO will forward a copy of the DIR as well as a copy of the medical report, if you were medically examined, to the police station located within the area where you faced violence. After this, the police will look into the matter and stop the harasser(s) from committing any acts of violence towards you(( Section 5, The Protection of Women from Domestic Violence Act, 2005.)).

Provide immediate protection and support

The PO will help:

  • Prepare a safety plan for you which will specify the measures required for your safety, and the orders you are seeking from the Court.
  • Get you and/or your child medical aid from a medical facility in case you have any injuries.
  • Put you in touch with service providers who will assist you with legal support, counseling, medical facilities, shelter homes, etc.

Inform you of your legal rights

The PO will discuss with you the different kinds of domestic violence with you to understand what you have been through. This will be recorded in the DIR. Afterwards, the PO will inform you of the rights and remedies you are entitled to under the law after filing a complaint.

Support you through Court processes

Protection Officers will:

  • Help you gain access to free legal aid through the District Legal Aid Services Authority.
  • Ensure that you and your children are not victimised or pressurised during the Court proceedings by the harasser.

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Amna razzaq,

September 3, 2022

I suffered a tough and r though life, I m married my husband is so aggressive , and cruel, I can’t live vd him further I have no parents

Narendra Babu

September 11, 2022

Good information

Syed iqbal

October 10, 2022

I am 68 years old, with some ailments, otherwise i would have come to the office to talk of concerned officials

6 years brainwashing/mind controlling, for fake marriage, status change from H1B extended visa to permanent residence/ citizenship

This request providing all the information, as a result if my daughter becomes crazy or dies, God forbid, I will produce these requests that no action has been taken to protect my daughter from the fatal crime, in the criminal proceedings 

‘Syed Yaqoob Junaid Mahmoodi, previous resident of 6511 N. Fairfield, Chicago, Illinois 60645, came here to US on H1B visa 9 years before. He is brainwashing my daughter Ranaa Marie iqbal aka Ra’naa Iqbal  (630-888-2183) 9(email:ri8395a@student.American.edu)from 2018/2019 for the sole purpose of fake marriage and revenge because, being a federal crime, I refuse to give my daughter away into a marriage which is only for changing his immigration status of H1B visa to residency/citizenship.

I don’t have their address or the phone numbers because when police went to talk to him, he was not home, his friends told him police is looking for him, for some other crimes he committed (like stealing my bank account info and other business documents from my apartment/briefcase, hacking into my cell phone, changing to his name. Police records and report numbers are available with me) since then he is on the run and my daughter is always with him.

My daughter condition now is, she is totally isolated from family and friends, and possessed by him mentally and physically, before she had plenty of friends and she is a very social individual. Very obedient to him now, protects his crimes by lies, Doesn’t want to hear any thing against him, she knows though, that he lied, manipulated, deceived her for past 6 years not only that she knows through my email that he is brainwashing her. She doesn’t know what is brainwashing, after so many years of brainwashing, she is in his total control, her phone contacts are deleted, doesn’t read her emails, he has re-directed her emails to his email. Her mother died leaving her close to 100K of her share, he has control on her bank account/money. Her life is in real danger, by being an American and with lots of money.

My late ex-wife, a psychiatric nurse of over 20 years told me, my daughter is a psychopath and sociopath. She is not capable to love anyone. So, please don’t assume this is a case of love, she believes though she loves him due to psychological controlling her mind, but on the contrary, he has already told me personally, and her that he wants only paper/fake marriage. Otherwise I loved myself so there is no way I will be against my daughter’s love. She needs a psychiatric evaluation determining her mental changes from 2018/2019, and intervention for brainwashing.  She doesn’t love this guy or want to marry him. She told me that several times earlier then contacting him.

I later learned my daughter was supplied as a prostitute by Syed yaqoob junaid mahmoodi to his cab drivers friends in Chicago, Fremont, New York, Florida and several other places which I don’t know. So, he put my fear in her due to prostitution, I would kill her. I understand though she has been a victim of his brainwashing and being exploited by sex, through, guilt, shame and fear. Distorting her identity and personality by verbal abuse, and proving he, junaid mahmoodi is the best individual so she should obey him sexually in particular besides every order he gives her. She quit her job and started living with him totally cut off from the world, as not to be aware of lies he is feeding her in his every sentence. These are all the signs of very calculated brainwashing and mind control for persuading her for fake marriage.

I know girls start living with the man at earlier age, I was brought up in Chicago most 35 years of my life, was married here to Italian American lady, only because we love each other, not by brainwashing.

It’s a very painful experience if one is aware of the brainwashing/mind controlling which my daughter is going through. 6 years is a long time if he really wanted to marry her, but he wants only paper/fake marriage which my daughter is not ready and refuse, so now he is brainwashing her by sex and illicit/hypnotic drugs, every day/evening so she can change her mind/intentions.

I don’t know where to get help from, fake marriage and brainwashing both are as I understand, Federal crimes, specially for the purpose of fake marriage.

Please help me and my daughter from this crime.

Anticipating to hearing soon from you sir/ma’am


P:S:- my daughters life is in danger, either she will have to marry fake marriage/brainwashed by Syed yaqoob junaid mahmoodi/ continues taking hypnotic drugs until she becomes crazy/ finally be a prostitute/get killed by drug addiction and over dose, which I am expecting he will administer after fake marriage.


October 25, 2022

Useful information 👍


November 11, 2022

Thank you!


January 8, 2024

Police wale FIR kar hi nhi rahe aur na hamari kuch sun rahe Hume hi fatkar laga k nikal rahe hai Aisa kanoon hai local ki suno aur dusra party kitna bhi zakhmi ho marne do

Sathya Asaithambi

March 5, 2024

Neccessary information all marriaged women should know all her rights and to seek help while she was in domestic violence.

लक्ष्मीकांत द्विवेदी

March 13, 2024

घरेलू हिंसा प्रकरण में संरक्षण अधिकारी के क्या कर्तव्य हैं और किसी भी शिकायत में जांच की क्या प्रक्रिया है और यदि कोई संरक्षण अधिकारी अपने अधिकारों को दुरुपयोग करें या अपने कर्तव्यों में पालन में कोताही ही बढ़ते तो उसके खिलाफ क्या कार्रवाई की जा सकती है और यदि पति नीरा अपराध है और संरक्षण अधिकारी महिला के साथ मिली भगत करता है तो पति संरक्षण अधिकारी के खिलाफ क्या कार्रवाई कर सकता है

Alka Manral

May 24, 2024

घरेलू हिंसा के मामलों में संरक्षण अधिकारी की महत्वपूर्ण भूमिका होती है। उनके कर्तव्यों और जिम्मेदारियों को समझना और किसी भी प्रकार की अनियमितता की स्थिति में कार्रवाई करना आवश्यक है।

रक्षण अधिकारी के कर्तव्य:

1.शिकायत को स्वीकार करना:
संरक्षण अधिकारी को किसी भी महिला से घरेलू हिंसा की शिकायत को स्वीकार करना चाहिए और इसे ठीक से दस्तावेजित करना चाहिए।

2.सुरक्षा के उपाय सुझाना:
संरक्षण अधिकारी को शिकायतकर्ता की सुरक्षा के लिए जरूरी कदम सुझाने चाहिए, जैसे सुरक्षा आदेश (Protection Order) का अनुरोध करना।

3.कानूनी सहायता देना:
अधिकारी को शिकायतकर्ता को कानूनी सहायता के लिए निर्देशित करना चाहिए, ताकि उसे आवश्यक कानूनी मदद मिल सके।

4.मध्यस्थता और सुलह करना:
अधिकारी को घरेलू हिंसा के मामलों में मध्यस्थता और सुलह की प्रक्रिया को सुविधाजनक बनाना चाहिए, यदि यह शिकायतकर्ता के हित में हो।

5.सूचना का प्रवाह सुनिश्चित करना:
संरक्षण अधिकारी को यह सुनिश्चित करना चाहिए कि शिकायतकर्ता को उसके अधिकारों और उपलब्ध सहायता के बारे में सही जानकारी मिले।

जांच की प्रक्रिया:

1.शिकायत दर्ज करना:
शिकायतकर्ता की शिकायत को दर्ज करके, अधिकारी को इस पर कार्यवाही करनी चाहिए।

2.प्रारंभिक जांच:
अधिकारी को मामले की प्रारंभिक जांच करनी चाहिए और यह सुनिश्चित करना चाहिए कि शिकायतकर्ता को आवश्यक सुरक्षा मिले।

3.रिपोर्ट तैयार करना:
अधिकारी को अपनी जांच की रिपोर्ट तैयार करके अदालत को प्रस्तुत करनी चाहिए।

संरक्षण अधिकारी के कर्तव्यों में कोताही की स्थिति में कार्रवाई:

1.उच्च अधिकारियों को शिकायत:
अगर संरक्षण अधिकारी अपने कर्तव्यों का पालन नहीं कर रहे हैं, तो आप उनके उच्च अधिकारियों या उनके नियामक निकाय को शिकायत कर सकते हैं।

2.कानूनी शिकायत:
आप संबंधित न्यायालय में भी शिकायत कर सकते हैं, ताकि अधिकारी के खिलाफ अनुशासनात्मक कार्रवाई की जा सके।संरक्षण अधिकारी के कर्तव्यों में कोताही की स्थिति में कार्रवाई:

3.उच्च अधिकारियों को शिकायत:
अगर संरक्षण अधिकारी अपने कर्तव्यों का पालन नहीं कर रहे हैं, तो आप उनके उच्च अधिकारियों या उनके नियामक निकाय को शिकायत कर सकते हैं।

4.कानूनी शिकायत:
आप संबंधित न्यायालय में भी शिकायत कर सकते हैं, ताकि अधिकारी के खिलाफ अनुशासनात्मक कार्रवाई की जा सके।

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