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Given below are the portals and helpline numbers you can use to file complaints, address grievances, make enquiries and ask for help and support.
Aadhar Card
Grievances associated with Aadhaar are received through the UIDAI Contact Centre, Post, Public Grievance Portal of the Government, and E-mail. Read more here. You can check your complaint status here.
PAN Card
Complaints/queries regarding PAN can be registered here. Alternatively, you may call the PAN Centre on 020-2721 8080 or send an email to tininfo@nsdl.co.in.
Ration Card
You can call the helpline number 1967 by the Department of Food and Public Distribution.
Apart from this, since the issue of Ration Cards is governed by the State Governments, each state has a different grievance redressal system. Given below are the complaint portals for three states of India:
- Delhi: To lodge a complaint, visit this website, and click on “Grievance Redressal portal”, which will redirect you to another page where you can lodge a grievance or view the status of your complaint. When you click on “Lodge your Grievance”, you will be taken to a page where you can describe your issue, upload supporting documents, etc. Here, in the section of “Department Concerned”, you should choose “Food Supplies and Consumer Affairs”. After you fill in all the sections, click on “Submit”, and your complaint will be lodged. You can also call on the helpline numbers 1967 and 1800110841 for inquiries and support.
- Maharashtra: To lodge a complaint, visit this website, which will allow you to you lodge a grievance or view the status of your complaint. To lodge a complaint, click on “Post Grievance”, which will redirect you to a page where you will be required to fill in your mobile number and/or email address, and an OTP will be sent to your registered mobile number and/or email address. Once your details have been authenticated, you will be taken to a page where you can fill in your personal details, the description of your complaint, etc. In the section of “Level of Administration”, you should choose “District”. You will be able to preview the form, and submit it.
- Karnataka: According to the regulations of the state, you can lodge a complaint by calling the number 8022220579, or emailing at digr.admin@karnataka.gov.in. For more information, please see here.
Passport
For any issues related to obtaining or updating your Passport, you can visit this website, which will allow you to register your grievance. You will have to fill in your personal details, reference number, if any, the relevant PSK, etc. Once you have filled in all the required details, click on “Submit”. You can also track the status of your complaint here.
Voter ID Card
The fastest way to lodge your grievance is by visiting the online portal of the ECI. You can lodge both Election and Non-Election Related Complaints. After logging in and lodging the complaint, you will get an acknowledgement with an ID and can track the status of your complaint. Visit the National Grievances Service portal here.
You can lodge the grievance by downloading and using the mobile Voter Helpline App, which can also be used to verify your name in the Electoral Roll.
You can also call the Voter Helpline at 1950 (Please add your STD code before 1950) or visit the Voter Facilitation Centre.
Driving License and Learner’s License
As the issue of Driving License/Learner’s License is governed by the State Governments, each state has a different grievance redressal system. Given below are the complaint systems for three states of India:
- Delhi: In case of any complaint, you can call the Grievance Redressal Officer for licenses. The number is 23960497. You can also call on the helpline number, which is 9311900800.
- Maharashtra: To lodge a complaint, visit this website, which will allow you to you lodge a grievance or view the status of your complaint. To lodge a complaint, click on “Post Grievance”, which will redirect you to a page where you will be required to fill in your mobile number and/or email address, and an OTP will be sent to your registered mobile number and/or email address. Once your details have been authenticated, you will be taken to a page where you can fill in your personal details, the description of your complaint, etc. In the section of “Level of Administration”, you should choose “District”. You will be able to preview the form, and submit it.
- Karnataka: According to the regulations of the state, you can lodge a complaint by calling the number 8022220579, or emailing at digr.admin@karnataka.gov.in. For more information, please see here.
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Kiran
December 3, 2022
I am an ex-serviceman, I don’t think yo give full explanation l, but my family has been harrased which you know we killed for country but I don’t hassitate if my family has been harrased 1 more time and will get all Fraud BPL if you don’t take action.
Alka Manral
May 31, 2024
Firstly, as an ex-serviceman, you can contact the Department of Ex-Servicemen Welfare at 23011804, or email them at jsesw@nic.in.
After that, various laws can apply here:
1) Section 503 of IPC: If you are being threatened with bodily injury to scare you, or make you do something you do not want to do, yo can file an FIR for Section 503 of IPC.
2) Section 507 of IPC: If the above is happening anonymously, you can file an FIR for Section 507 of IPC.
3) Section 509 of IPC: If you have women in your family and this person tries to say any offensive words, or violates their privacy, you can file a FIR for Section 509 of IPC.
4) Section 354A of IPC: If you have women in your family and this person makes sexual remarks about them, you can file a FIR for Section 354A of IPC.
5) Section 141 of IPC: If a group of five or more people are harassing you in this way, then you can file a case for Section 141 of IPC, and they will get punished under Section 143 of IPC.
6) Section 307 and 308 of IPC: If the harasser has already tried to kill you, you can file an FIR for Section 307 and 308 of IPC.
7) Section 321 and 322 of IPC: If the harasser has caused injury to you, you can file an FIR for Section 321 and 322 of IPC.
8) Section 340 of IPC: If the harasser has wrongly locked you up, then you can file an FIR for Section 340 of IPC.
9) Section 351 of IPC: If the harasser is threatening to attack you and you are scared of being attacked, then you can file a case for Section 351 of IPC.
10) Section 425 of IPC: If the harasser has caused damage to any of your property, then you can file a FIR for Section 425 of IPC.
11) Section 441 of IPC: If this person has entered your house or any other property you have to threaten you, then you can file a case for Section 441 of IPC.
12) Section 499 of IPC: If this person is lowering your reputation in front of everyone, then you can file a case for Section 499 of IPC.
13) Section 383 of IPC: If the harasser is doing all this because he wants you to give up your property or any other valuable thing, then you can file a case for Section 383 of IPC.
To file the FIR, you can approach the nearest police station.
Sikha
December 7, 2024
Firstly, as an ex-serviceman, you can contact the Department of Ex-Servicemen Welfare at 23011804, or email them at jsesw@nic.in.
After that, various laws can apply here:
1) Section 503 of IPC: If you are being threatened with bodily injury to scare you, or make you do something you do not want to do, yo can file an FIR for Section 503 of IPC.
2) Section 507 of IPC: If the above is happening anonymously, you can file an FIR for Section 507 of IPC.
3) Section 509 of IPC: If you have women in your family and this person tries to say any offensive words, or violates their privacy, you can file a FIR for Section 509 of IPC.
4) Section 354A of IPC: If you have women in your family and this person makes sexual remarks about them, you can file a FIR for Section 354A of IPC.
5) Section 141 of IPC: If a group of five or more people are harassing you in this way, then you can file a case for Section 141 of IPC, and they will get punished under Section 143 of IPC.
6) Section 307 and 308 of IPC: If the harasser has already tried to kill you, you can file an FIR for Section 307 and 308 of IPC.
7) Section 321 and 322 of IPC: If the harasser has caused injury to you, you can file an FIR for Section 321 and 322 of IPC.
8) Section 340 of IPC: If the harasser has wrongly locked you up, then you can file an FIR for Section 340 of IPC.
9) Section 351 of IPC: If the harasser is threatening to attack you and you are scared of being attacked, then you can file a case for Section 351 of IPC.
10) Section 425 of IPC: If the harasser has caused damage to any of your property, then you can file a FIR for Section 425 of IPC.
11) Section 441 of IPC: If this person has entered your house or any other property you have to threaten you, then you can file a case for Section 441 of IPC.
12) Section 499 of IPC: If this person is lowering your reputation in front of everyone, then you can file a case for Section 499 of IPC.
13) Section 383 of IPC: If the harasser is doing all this because he wants you to give up your property or any other valuable thing, then you can file a case for Section 383 of IPC.
To file the FIR, you can approach the nearest police station.
Sweeney
January 2, 2024
Hello, Is there a way to find my old Ration card number and get a copy based on the last name ?
Nabonita Rabha
February 8, 2024
Sir humare yahan 2 members k adha adha kg sawal kat lete hai.aur retion card avi Tak nhi aya . agent bolte he ki pehle Paisa Dena padega.2000 Dene k bad v aur mang rahe he .
Alka Manral
May 24, 2024
Aapko ab tak card nahi mila hai aur agent se keh rahe hain ki aur paisa dena padega. Is situation ko hal karne ke liye, aap ye steps follow kar sakte hain:
Sambandhit authorities ya government office se confirm karein ki ration card prapt karne ka sahi procedure kya hai. Yeh samajh lein ki kya-kya kadam hain aur kya-kya fees deni padti hain.
Savdhani bartayein un logon se jo official process ke alawa aur paisa mang rahe hain. Kisi bhi additional paisa ko dene se bachain jab tak aapko authorities se puri clarification nahi milti.
Agar aapko shak hai ki yahan fraud ho raha hai ya exploitation ho rahi hai, to is mamle ko local law enforcement ya anti-corruption agencies ko report karein. Unhe jo bhi relevant details ya evidence hai, provide karein.
Local community organizations, NGOs, ya government helplines se contact karein jo citizens ko government documents prapt karne mein madad karte hain. Shayad woh aapko guidance provide kar sakein ya aapki madad kar sakein.
Apne ration card ke application ka status jaanne ke liye authorities ke saath lagatar touch mein rahein. Saare communications aur interactions ko document karein jo process se related hain.
Yaad rakhein ki apni suraksha ko priority dein aur kisi bhi transactions mein involved na ho jo seemit ya anuchit lagein.