• English
  • हिन्दी (Hindi)
NyaayaNyaayaNyaayaNyaaya
  • Explainers
    • Constitution
      • Fundamental Rights
        • Right to Education
        • Right to Life
        • Constitutional Remedies
    • Discrimination
      • Healthcare for LGBTQ+ Persons
      • Identification Proof for LGBTQ+ Persons
      • Manual Scavenging
      • Scheduled Caste & Scheduled Tribes
      • Violence Based on Gender Identity and Sexual Orientation
    • Family
      • Adoption
      • Care for Parents and Elderly
      • Child Marriage
      • Domestic Violence
    • Government and Politics
      • 48 Hours Before Elections
      • Anti-Corruption
      • Armed Forces (Special Powers) Act
      • Campaigning and Elections
      • Identification Proof
      • Legal Aid
      • Right to Information
      • Sedition
      • Voting and Elections
    • Health and Environment
      • Abortion and Sex Selection
      • COVID-19
      • Drugs and Narcotics
      • Mental Health
      • Noise Pollution
      • Patient Rights
      • Smoking
    • Marriage and Divorce
      • Annulment of marriage
      • Christian Marriage
      • Divorce for Muslim Marriages
      • Divorce for Hindu Marriages
      • Dowry
      • Hindu Marriage
      • Inter-Religious Marriages
      • Muslim Marriage
    • Media and Communication
      • Censorship
      • Defamation
    • Money and Property
      • Consumer Rights
      • Cheques
      • Income Tax
      • Online Bank Fraud
      • Rent
      • Theft
      • Will
    • Police and Courts
      • Arrest
      • Bail
      • Children accused of Crime
      • Contempt of Court
      • First Information Report (FIR)
      • Traffic Fines
    • Violence and Abuse
      • Acid Attack
      • Online Abuse
      • Ragging
      • Rape
      • Sexual Abuse of Children
      • Sexual Crimes
    • Work and Employment
      • Child Labour
      • Employment Contract
      • Maternity Benefit
      • Professional Ethics
      • Sexual Harassment at the Workplace
  • Nyaaya Daily
  • Resources
    • Guides
    • Maps
    • Videos
  • Glossary
  • Blogs
  • About Us
    • About Us
    • Collaborators
  • Ask Nyaaya

Complaints/Help and Support for updating identity documents

    Home Government and Politics Complaints/Help and Support for updating identity documents
    NextPrevious

    Complaints/Help and Support for updating identity documents

    By Nyaaya | Government and Politics, Identification Proof | 2 comments | 10 December, 2019 | 1

    This post is also available in: हिन्दी (Hindi)

    Given below are the portals and helpline numbers you can use to file complaints, address grievances, make enquiries and ask for help and support. 

    Aadhar Card

    Grievances associated with Aadhaar are received through the UIDAI Contact Centre, Post, Public Grievance Portal of the Government, and E-mail. Read more here. You can check your complaint status here.

    PAN Card

    Complaints/queries regarding PAN can be registered here. Alternatively, you may call the PAN Centre on 020-2721 8080 or send an email to tininfo@nsdl.co.in.

    Ration Card

    You can call the helpline number 1967 by the Department of Food and Public Distribution. 

    Apart from this, since the issue of Ration Cards is governed by the State Governments, each state has a different grievance redressal system. Given below are the complaint portals for three states of India:

    • Delhi: To lodge a complaint, visit this website, and click on “Grievance Redressal portal”, which will redirect you to another page where you can lodge a grievance or view the status of your complaint. When you click on “Lodge your Grievance”, you will be taken to a page where you can describe your issue, upload supporting documents, etc. Here, in the section of “Department Concerned”, you should choose “Food Supplies and Consumer Affairs”. After you fill in all the sections, click on “Submit”, and your complaint will be lodged.  You can also call on the helpline numbers 1967 and 1800110841 for inquiries and support.
    • Maharashtra: To lodge a complaint, visit this website, which will allow you to you lodge a grievance or view the status of your complaint. To lodge a complaint, click on “Post Grievance”, which will redirect you to a page where you will be required to fill in your mobile number and/or email address, and an OTP will be sent to your registered mobile number and/or email address. Once your details have been authenticated, you will be taken to a page where you can fill in your personal details, the description of your complaint, etc. In the section of “Level of Administration”, you should choose “District”. You will be able to preview the form, and submit it. 
    • Karnataka: According to the regulations of the state, you can lodge a complaint by calling the number 8022220579, or emailing at  digr.admin@karnataka.gov.in. For more information, please see here. 

    Passport

    For any issues related to obtaining or updating your Passport, you can visit this website, which will allow you to register your grievance. You will have to fill in your personal details, reference number, if any, the relevant PSK, etc. Once you have filled in all the required details, click on “Submit”. You can also track the status of your complaint here. 

    Voter ID Card

    The fastest way to lodge your grievance is by visiting the online portal of the ECI. You can lodge both Election and Non-Election Related Complaints. After logging in and lodging the complaint, you will get an acknowledgement with an ID and can track the status of your complaint. Visit the National Grievances Service portal here.

    You can lodge the grievance by downloading and using the mobile Voter Helpline App, which can also be used to verify your name in the Electoral Roll. 

    You can also call the Voter Helpline at 1950 (Please add your STD code before 1950) or visit the Voter Facilitation Centre.

    Driving License and Learner’s License

    As the issue of Driving License/Learner’s License is governed by the State Governments, each state has a different grievance redressal system. Given below are the complaint systems for three states of India:

    • Delhi: In case of any complaint, you can call the Grievance Redressal Officer for licenses. The number is 23960497. You can also call on the helpline number, which is 9311900800.
    • Maharashtra: To lodge a complaint, visit this website, which will allow you to you lodge a grievance or view the status of your complaint. To lodge a complaint, click on “Post Grievance”, which will redirect you to a page where you will be required to fill in your mobile number and/or email address, and an OTP will be sent to your registered mobile number and/or email address. Once your details have been authenticated, you will be taken to a page where you can fill in your personal details, the description of your complaint, etc. In the section of “Level of Administration”, you should choose “District”. You will be able to preview the form, and submit it.
    • Karnataka: According to the regulations of the state, you can lodge a complaint by calling the number 8022220579, or emailing at  digr.admin@karnataka.gov.in. For more information, please see here. 
    1
    explainer, Government

    Related Post

    • Is Covid-19 covered under the force majeure clause in contracts?

      By Nyaaya | 0 comment

      This post is also available in: हिन्दी (Hindi) Force majeure clauses1 are contractual clauses which can change or excuse the parties’ obligations and/or liabilities under a contract when an extraordinary event or circumstance beyond theirRead more

      0

    • What can you do if you get fake news on Covid-19?

      By Nyaaya | 0 comment

      This post is also available in: हिन्दी (Hindi) If someone is sharing fake news, there are several punishments they may face depending on the nature of the crime. For example, making up and sharing fakeRead more

      0

    • What is the punishment for violating lockdown orders?

      By Nyaaya | 0 comment

      This post is also available in: हिन्दी (Hindi) The punishments for violating lockdown orders are: OffencePunishmentNegligently spreading the infection of diseaseThe punishment is jail time of up to 6 months or/and  fine.1Running away from hospitalsRead more

      0

    • How do you get Covid-19 vaccination in India?

      By Nyaaya | 0 comment

      This post is also available in: हिन्दी (Hindi) In India, the Government’s regulator for drugs CDSCO (Central Drugs Standard Control Organization) has allowed two vaccines which are: Covishield (Oxford-AstraZeneca vaccine developed in the UK) and CovaxinRead more

      0

    • How is a Covid-19 vaccination developed?

      By Nyaaya | 0 comment

      This post is also available in: हिन्दी (Hindi) The Covid-19 vaccine is developed in the following manner1:  Phases of vaccine development or trial Purpose Pre-clinical phaseIn this stage, the vaccine is developed in the laboratory. Phase 1 ClinicalRead more

      0

    2 comments

    • Avatar
      DEBASHIS BOSE Log in to Reply December 18, 2020 at 4:48 pm

      Dear Sir,
      Please note that our ration card has been submitted to the Ration Shop, Sri Kalyan Kumar Panja, 234200800002 FPS No. 891, 2 times. But we have not received the digital card till date. We are not even be able to draw our rationing quota since November 2011. Please arrange to send us our digital card to our address at the earliest.

      Card No. [Card number deleted]

      • Nyaaya
        Nyaaya Log in to Reply January 12, 2021 at 3:02 pm

        Once you have your Ration card, you can download it online through your state government’s website. If you are facing issues, you can call the helpline number 1967 by the Department of Food and Public Distribution. Apart from this, since the issue of Ration Cards is governed by the State Governments, each State has a different grievance redressal system.

    Leave a Comment

    Cancel reply

    You must be logged in to post a comment.

    NextPrevious

    Follow Us

    About Us

    Nyaaya is an open access, digital resource that provides simple, actionable, recallable and authoritative legal information to young Indians, helping them solve day-to-day legal problems so that they are aware of their rights and feel empowered to seek justice.

    Subscribe to our Newsletter

    Nyaaya is committed to providing you with clear, actionable information about Indian laws in simple language so you can protect yourself, assert your rights and seek justice. Subscribe to our newsletter to stay up to date with us


    Subscribe to Nyaaya updates on Whatsapp

    न्याया से whatsapp पे जुड़ें

    Terms of Use

    cc logo attribution logo non-commercial logo share alike logo

    Except where otherwise noted, content on this site is licensed under Attribution-NonCommercial-ShareAlike 2.5 India (CC BY-NC-SA 2.5 IN) license. Icons by The Noun Project.

    • About Us
    • How Nyaaya Works
    • Privacy Policy
    • Disclaimer
    • Commenting and Discussion Guidelines
    • Feedback
    Nyaaya - India's Laws Explained
    • Explainers
      • Constitution
        • Fundamental Rights
          • Right to Education
          • Right to Life
          • Constitutional Remedies
      • Discrimination
        • Healthcare for LGBTQ+ Persons
        • Identification Proof for LGBTQ+ Persons
        • Manual Scavenging
        • Scheduled Caste & Scheduled Tribes
        • Violence Based on Gender Identity and Sexual Orientation
      • Family
        • Adoption
        • Care for Parents and Elderly
        • Child Marriage
        • Domestic Violence
      • Government and Politics
        • 48 Hours Before Elections
        • Anti-Corruption
        • Armed Forces (Special Powers) Act
        • Campaigning and Elections
        • Identification Proof
        • Legal Aid
        • Right to Information
        • Sedition
        • Voting and Elections
      • Health and Environment
        • Abortion and Sex Selection
        • COVID-19
        • Drugs and Narcotics
        • Mental Health
        • Noise Pollution
        • Patient Rights
        • Smoking
      • Marriage and Divorce
        • Annulment of marriage
        • Christian Marriage
        • Divorce for Muslim Marriages
        • Divorce for Hindu Marriages
        • Dowry
        • Hindu Marriage
        • Inter-Religious Marriages
        • Muslim Marriage
      • Media and Communication
        • Censorship
        • Defamation
      • Money and Property
        • Consumer Rights
        • Cheques
        • Income Tax
        • Online Bank Fraud
        • Rent
        • Theft
        • Will
      • Police and Courts
        • Arrest
        • Bail
        • Children accused of Crime
        • Contempt of Court
        • First Information Report (FIR)
        • Traffic Fines
      • Violence and Abuse
        • Acid Attack
        • Online Abuse
        • Ragging
        • Rape
        • Sexual Abuse of Children
        • Sexual Crimes
      • Work and Employment
        • Child Labour
        • Employment Contract
        • Maternity Benefit
        • Professional Ethics
        • Sexual Harassment at the Workplace
    • Nyaaya Daily
    • Resources
      • Guides
      • Maps
      • Videos
    • Glossary
    • Blogs
    • About Us
      • About Us
      • Collaborators
    • Ask Nyaaya
    • English
    • हिन्दी (Hindi)
    Nyaaya

    Hey if you have any comments please add them below the explainer. If you have any questions on the law, you can use the ASK NYAAYA tab to submit them. This will help us improve our content based on your contribution. Thanks!

    Stay updated with Nyaaya, connect with us through a newsletter, whatsapp, and whatsapp हिंदी