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Right to Complain

Last updated on May 31, 2024

A person with mental illness or their nominated representative has the right to complain. It can be done regarding deficient care, treatment and related services in a mental health establishment1.

One can make such a complain to2:

  • The mental health professional in charge of the establishment, and if not satisfied with the response
  • The relevant Mental Health Review Board, and if not satisfied with the response
  • The State Mental Health Authority

The person with mental illness also has the right to complain and go to Court in case of violation of their rights3.

  1. Section 28(1), the Mental Healthcare Act, 2017. [↩]
  2. Section 28(1), the Mental Healthcare Act, 2017. [↩]
  3. Section 28(2),  the Mental Healthcare Act, 2017. [↩]

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