Fee for making complaints

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Every complaint¹ filed under the consumer protection law must be accompanied with a nominal fee that is payable in the form of a demand draft of a nationalized bank or through a postal order,² or in electronic form.³ The fee structure based on the value of goods or services is given below:⁴

Fee payable to the District Consumer Disputes Redressal Commission:

Value of Good or Service	Fee
Below Rs. 5 lakhs	No fee
Rs. 5 lakhs – Rs. 10 lakhs	Rs. 200
Rs. 10 lakhs – Rs. 20 lakhs	Rs. 400
Rs. 20 lakhs – Rs. 50 lakhs	Rs. 1000
Rs. 50 lakhs – Rs. 1 crore	Rs. 2000

Fee payable to the State Consumer Disputes Redressal Commission:

Value of Good or Service	Fee
Rs. 1 crores – Rs. 2 crores	Rs. 2500
Rs. 2 crores – Rs. 4 crores	Rs. 3000
Rs. 4 crores – Rs. 6 crores	Rs.4000
Rs. 6 crores – Rs 8 crores	Rs. 5000
Rs. 8 crores – Rs. 10 crores	Rs. 6000

Fee payable to the National Consumer Disputes Redressal Commission:

Value of Good or Service	Fee
Above Rs. 10 crores	Rs. 7500

An important thing to note is that the collected fees go to the Consumer Welfare Fund, at the State level or the National level, as the case may be. Where such Fund does not exist, it is directed to the State Government.⁵ The fee is utilized to continue consumer welfare projects.

Section 2(6), Consumer Protection Act, 2019. [↩]
Rule 7(1), Consumer Protection (Consumer Complaint Redressal Commissions) Rules, 2020. [↩]
Section 35(2), Consumer Protection Act, 2019 [↩]
Section 35(2), Consumer Protection Act, 2019. [↩]
Rule 7(2), Consumer Protection (Consumer Complaint Redressal Commissions) Rules, 2020 [↩]

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Comments

K.T.Sidhiq Advocate

October 4, 2023

This schedule of fee is amended recently. The pecuniary limits of Commissions also changed.
Please update

Aravindakshan K R

May 12, 2026

The Hospital bill is Rs 50,000/-.
My claim for Cashless Treatment prepared and claimed by the hospital. Due to lapses on the part of hospital tho claim is rejected. But insurance company has proposed reimbursement claim subject to scrutiny. I have left the hospital with out payment. Hospital has said to have arranged some third party settlement seeking that I have to make payment to them. I am not aware of the terms and conditions.

My demand is that any remission or rejection in the claim amount, it will be to the hospital’s account.

Interest or any other burden on third party settlement shall be to the account of the hospital.

On such a complaint, what would be the Application Fee payable to the District consumer complaints redressal commission.

Please advise.

Thank you

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