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If any customer has a complaint against a bank for non-payment or inordinate delay in the payment or collection of cheques, they can lodge a complaint with the bank concerned. If the bank doesn't respond within 30 days, they can complain to the Banking Ombudsman.

Cheque Processing Problems

Last updated on Jun 1, 2022

There are several reasons that could cause problems in cheque processing and lead to cheque bouncing. But not all of them warrant legal action. For example, a cheque could bounce if the sign of the drawer does not match with the account.

A detailed list of these reasons has been provided by the Reserve Bank of India in Annexure D of the Uniform Regulation and Rules for Bankers Clearing Houses.

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