Complaining against a Medical Professional

Last updated on Jun 21, 2022

You can file any complaint with regard to professional misconduct to the State Medical Council or Medical Council of India for disciplinary action.(( Regulation 8.2, Indian Medical Council (Professional Conduct, Etiquette, and Ethics) Regulations, 2002)) The list of all the State Medical Councils in India can be found here.

Procedure to complain

If the State Medical Council has not decided upon a complaint for over six months, the complainant can approach the Medical Council of India (MCI). Additionally, the MCI has the power to withdraw the case from the State Council and transfer it to themselves.(( Regulation 8.7, Indian Medical Council (Professional Conduct, Etiquette, and Ethics) Regulations, 2002))

If a person is not satisfied by the decision of a State Medical Council, they may go to the MCI to challenge the decision within 60 days from receiving the order by the Council. However, if 60 days have passed, then the MCI may or may not accept the complaint of the aggrieved person.(( Regulation 8.8, Indian Medical Council (Professional Conduct, Etiquette, and Ethics) Regulations, 2002))

Punishment 

Once a complaint is received, the relevant Medical Council will hear the practitioner. Further, if the person is found guilty, the punishment will be determined by the Council. For instance, it can direct the name of the practitioner to be removed from the corresponding register altogether, or for a specified time period. This means that the practitioner will not be able to practice for that period.(( Regulation 8.2, Indian Medical Council (Professional Conduct, Etiquette, and Ethics) Regulations, 2002))

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Comments

Vijay

February 12, 2025

Hi,I am Vijay 38 years old living in Hyderabad, Telangana.
My father is 66 years old retired bank employee, he has gone through open heart surgery in 2019 in MyCure hospital, Kurnool. AP.He went for usual health check up with Dr. Mukharjee (Cordiology) at Pulse heart Super Speciality Hospital, Miyapur, Hyderabad.
Dr suggested for Angiogram and then PTCA + STUNT to LMCA to LCX  in same hospital, (Pulse heart Super Speciality Hospital, Miyapur, Hyderabad.)
As I am working for private firm and i have corporate health policy (United India Insurance ) they told most of the cost will be covered with that it will be below 4L.
Later hospital has implanted stunt and showed it costed Rs.6,29,200/-
When insurance company NOT agreed to pay at least 50% of the amount as hospital has proceeded with a specific treatment which is NOT covered as per their policy terms.

Insurance team has paid only 2L and we have paid Rs.3,30,000 from our pocket. As hospital reduced bill from 6.2L to 5.3 later for no reason.

This is the case of just CHEATING patients and asking us to pay what insurance does not agree as hospital and insurance know the tendency of the hospital is just LOOTING common people.
As the procedure (PTCA + STENTS TO LCX WITH ORBITAL ATHERECTOMY) may NOT require and they did it or they even didNot do it only they know and for MONEY they are doing all these and multiple patients and they are complaining on hospital behavior and greed for money of hospital when we had to stay for a WEEK. They are making patience wait for more time to get more money with no proper reason. Each day ICU day costs Rs.18,000.
Each and every patient directly goes to ICU from Dr. and discharge from ICU only.

Please take this case as  IMPORTANT aspect as we are not only one who are being looted by this hospital.
HOPE WE WILL GET JUSTICE SOON.
Thank You,
Vijay
9**********3

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