Nyaaya’s Access to Justice Network

Creating Legal Awareness Leading To A Better India

30 crore

Indians cannot read

89.4%

Don’t Speak English

40%

Who had a legal dispute would not approach the police

30%

Would not approach lawyers

The challenge is that our country’s vast system of laws make it difficult for citizens to be aware of their rights and understand how to enforce them. Language is also a big challenge and since legal information is mostly available in English, and it’s written in a manner that is complex, it becomes even more difficult  to comprehend. All of these factors lead to a wide gap between the law on paper and how it actually operates.

Citizens need simple, actionable, reliable and accessible legal (SARAL) information in languages they are familiar with and contextualised to their geographic location.

Nyaaya’s Access to Justice Network will help citizens to bridge the gap between understanding their rights under the law and using the justice delivery systems to enforce their rights.

The Access to Justice network comprises practicing lawyers, law students, community based organisations and legal aid clinics from educational institutions across the country who volunteer with Nyaaya and play an instrumental role in removing barriers into access to justice. We first launched the Access to Justice network to facilitate a prompt and smooth response to our Ask Nyaaya helpline. Since then, the network has evolved into a one of a kind platform for lawyers and law students and social development professionals to share their work, learnings and expertise.

What is the Access to Justice Network?

Our Journey

Stories of Impact

Voices from the Field

For over 2 years, Rajkumar Chaurasia, a resident of Samastipur, Bihar was unable to get his ailing mother treated at a proper medical facility due to the dearth of funds. He hadn’t received any amount entitled to his mother under the Widow Pension scheme for 2 years. Upon registering his grievance with Mobile Vaani, he not only received actionable information and guidance but also the much needed assurance to approach the manager of the concerned bank. Simple legal information finally got him the pending pension amount of Rs 5000. Rajkumar Chaurasia Mobile Vaani & Nyaaya Beneficiary

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Rohit Samacha was unaware of the the ‘One Nation, One Ration Card’ scheme and always believed that their ration cards were limited to their respective states. Mobile Vaan’s ‘Meri Bhi Awaaz Suno’ informed him that his current ration card is valid even outside his own state and was of immense value to him and his community members. Rohit Samacha Mobile Vaani & Nyaaya Beneficiary

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e-Shram card entitles workers from the unorganised sector to access various social security benefits. Sankartao Sadhan from Jharkhand was able to create his e-Shram card with the help of the step by step guidance provided by Mobile Vaani. He was able to fill in the necessary applications on his phone and get the printout of the digital card from a local shop. Since then, he has been encouraging others to follow Mobile Vaani’s guidance and sign up for e-Shram card as well. Sankartao Sadhan Mobile Vaani & Nyaaya Beneficiary

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Four months after the demise of her father, Samastipur’s Neha Kumari was clueless about her entitlements and had not received any installment of the Widow pension. Mobile Vaani directed her to the rightful government authorities and informed her of the documents required and the process to follow to claim the pension. Neha Kumari Mobile Vaani & Nyaaya Beneficiary

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Usha Kumari had not received her dues under the disability pension for over four months. Mobile Vaani helped her identify the bottlenecks and connected her with the local ‘Vikas Mitra’ who then assisted her in completing the necessary paperwork and expediting the disbursal of her pensions. Usha Kumari Mobile Vaani & Nyaaya Beneficiary

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Every organisation we worked with underlined the overwhelming need for legal assistance from a local legal expert available to their beneficiaries. This is where our Access to Justice Network can provide last mile support to those who need it the most, thus closing the loop at the grassroots. 

The Three Pillars of the Access to Justice Network

Practicing Lawyers

Community Based Organisations

Student Volunteers