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When the PIO refuses your RTI application, they have to tell you:
- Why the request was refused.
- Details of whom you can approach to appeal against this refusal.
- How much time you have to file this appeal.
If the PIO has not replied with information or has refused to give you the information unlawfully, you can appeal to an officer senior in rank to the PIO or file a complaint with the Central or State Information Commission.2